Terms of Service

Last updated: May 17, 2026

These Terms of Service (“Terms”) govern your use of the Mayor Excelsior LLC website and your request or use of our cleaning services. By using the site or booking with us, you agree to these Terms.

Services

We provide residential and commercial cleaning as described in your quote, scope, or written agreement. Service details (frequency, rooms, exclusions, supplies, access instructions) should be confirmed before the appointment.

Quotes and scheduling

Quotes and website information are for general guidance. Final pricing may depend on walk-through, property condition, scope changes, or travel. We will confirm material details before service when needed.

Access and safety

You agree to provide safe, lawful access to the property and to disclose hazards (for example, biohazards, pests, or unsafe conditions). We may refuse or stop work if conditions are unsafe or outside agreed scope.

Cancellations and rescheduling

Cancellation and rescheduling policies will be communicated at booking. Repeated late cancellations may affect future scheduling.

Payment

Payment terms (due date, method, deposits) will be stated in your invoice, quote, or agreement. Late payments may incur fees where permitted by law.

Liability

To the fullest extent permitted by law, our liability for any claim arising from services is limited to the amount paid for the specific service giving rise to the claim, unless otherwise agreed in writing. We are not responsible for pre-existing damage, delicate or unstable items not disclosed, or issues caused by faulty building systems.

Website use

You agree not to misuse the site (for example, attempting to disrupt security, scrape data without permission, or use automated tools in a way that harms the site). Content on the site is for information and may change without notice.

SMS messages

If you opt in by texting START to +1 (801) 800-9123 or by checking an SMS consent box on our website, you consent to receive SMS messages from Mayor Excelsior LLC about cleaning services, quotes, scheduling, appointments, and service follow-up. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Message and data rates may apply. Consent is not a condition of purchase.

Changes

We may update these Terms. The “Last updated” date reflects the current version. Continued use after changes means you accept the updated Terms.

Contact

Questions about these Terms: mayorexcelsiorllc@gmail.com